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3 Printer Maintenance Tips for Your First Week Back to Work Skip to main content

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3 Printer Maintenance Tips for Your First Week Back to Work

Tue Jun 02, 2020 | Lasers Resource


While you and your team have been away from the office, your in-house technology has been sitting there, stagnant, untouched and not used to being left in that state of “non-use” for so long. As you head back to the office in the coming weeks, you should expect and plan some time for troubleshooting as you power on this technology for the first time in months. 


Here are some quick printer maintenance tips for your first week back.


1. Determine if your device(s) is in Sleep Mode.

- What is the power light doing? Is it dim or slowly pulsing? 
- Is the control panel display dark? 


If your device is doing any of the above, it is probably in sleep mode. You can still easily print in this mode. Once a print or scan job is sent through, the printer will return to its regular power state. 


Note:
If you try to send a print job through and it doesn’t seem to be working, it is possible that your printer has lost its wireless connection while in sleep mode. While you can simply reconnect this, it is recommended that you check for a firmware update to ensure that this does not continue to happen each time your device is in this mode. 


If you have an HP device, you can follow these instructions to install a firmware update. 

2. Has your device been off this entire time? Here’s what you need to know. 

If your device looks like it is completely off, you may have the auto-off or power save mode enabled (this setting ensures the printer is turned off after a specified period of time). Simply press the power button if you want to wake up your printer. 

Office worker using HP printer to scan and copy secure documents

Note: While in auto-off mode, your device has not had a chance to calibrate, but it will automatically do so once it is turned on again. It's important to allow this to happen before sending any print jobs. Though, once it has had a chance to calibrate, it is also recommended to run a few print tests to make sure everything is functioning properly. 

3. Having trouble turning your device back on? 

If your device isn’t in sleep or auto-off mode and you’re having trouble getting it up and running again, we recommend trying the age-old trick of unplugging your device(s) and then restarting it. Note: you should wait at least 60 seconds before booting it up again. 


We’re excited for you to be back in business and want to do anything we can to help you hit the ground running. If you need further assistance, please don’t hesitate to reach out to us. Our experienced and knowledgeable service technicians would be more than happy to help. 

We are in this together! 

 

 


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